Corporate Profile

At Access Bank, our customers come first, let’s take tomorrow together

Corporate Profile
Access Bank Ghana Plc is a dynamic force in the Ghanaian banking industry, having launched its full-service commercial banking operations in May 2009. Our entry into Ghana’s financial landscape marked a new era, reflecting our reputation for innovation, service excellence, and a commitment to meeting evolving customer needs across Africa and beyond. Access Bank Ghana was one of the first banks to meet the Bank of Ghana’s universal banking minimum capital requirement of GHS 60 million, underscoring our dedication to regulatory excellence and solidifying our foundation in the market.

Our journey of growth and expansion has been defined by strategic milestones that have shaped us into one of Ghana’s leading retail banks. In 2012, we acquired Intercontinental Bank, growing our reach to 39 branches and expanding our customer base to 175,000. Two years later, in 2014, we attracted a $40 million investment from FMO and PROPARCO, affirming international confidence in our operations and supporting our mission to foster Ghana’s economic development. That same year, we were recognized as Ghana’s Best Bank and Most Socially Responsible Bank at the Ghana Banking Awards, and we earned a coveted place in the Ghana Club 100.

In 2015, Access Bank Ghana achieved ISO 9001:2008 certification for quality management, further establishing our commitment to operational excellence. A year later, we became the 11th bank and 41st company listed on the Ghana Stock Exchange, the first Nigerian-origin bank to achieve this status. This landmark Initial Public Offering (IPO) transformed us into Access Bank Ghana Plc, enhancing our position in the market and our capacity to deliver value to shareholders and customers alike.

Our growth trajectory continued as we raised additional capital in 2018 to meet new regulatory requirements, securing a $25 million facility from the Dutch Development Bank and receiving a $1 million grant from the MasterCard Foundation. Following the Access Bank Group’s 2019 merger with Diamond Bank, we became part of the largest retail bank in Africa, serving over 60 million customers globally by 2023.

Between 2020 and 2024, we received prestigious awards, including the Global Financial Inclusion Award by The Banker Awards, the Most Innovative Retail Banking Brand and Best CSR Bank in Ghana from the Global Brands Awards, and the Best Company in Customer Service by the Ghana Customer Service Index. Notably, Euromoney recognized Access Bank Ghana as the Best Bank in Ghana for 2023 and the Best ESG Bank in 2024, a testament to our commitment to Environmental, Social, and Governance (ESG) principles.

At Access Bank Ghana, we are driven by a commitment to delivering excellent service across all our operations. Our business model is designed to meet the diverse financial needs of the Ghanaian economy, with a comprehensive range of products and services across Corporate Banking, Retail Banking, Business Banking, Commercial Banking, Treasury and Investment Banking, Financial Institutions, and the Public Sector. As one of Africa’s premier financial institutions, we remain committed to empowering individuals, businesses, and communities, ensuring that each customer interaction is marked by professionalism, trust, and innovation.

Latest News

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