Segments and Value Proposition

Business banking provides tailor made services to cater for the needs of the diverse segments of the economy alongside, customers who constitute the value chain of the bank’s commercial, corporate & investment banking divisions’.

We have different segments of Business banking that provide tailor-made services to cater for the needs of the diverse segment of the economy alongside customers who constitute the value chain of the bank’s commercial, corporate and investment banking divisions. 


These business segments include:


Micro
Representing the foundational level of the business economy, these entities need basic, easy-to-access tools and resources to transition from informal to structured operations. Support for operational and administrative growth is essential.
 

Micro Enterprises

For micro-entrepreneurs striving to grow their ventures, we offer:
  • Simplified banking services with low fees.
  • Microloans to support inventory and day-to-day operations.
  • Digital and agency banking for ease of transactions.
Small
These businesses require accessible, straightforward, and tailored products that address specific challenges, such as inventory management and cash flow optimization.
 

Small Businesses

Small businesses are the backbone of our economy. We assist them with:
  • Cash flow lending and merchant solutions.
  • Affordable banking products and services.
  • Financial literacy programs to enhance business practices.
Medium
Mid-tier businesses often look for flexible and scalable solutions that can adapt to their evolving needs. They value reliable support to streamline operations and enhance competitiveness.
 

Medium Businesses

Supporting medium enterprises on their growth journeys with:
  • Flexible lending tailored to operational needs.
  • Networking opportunities and capacity-building programs.
  • Access to business improvement tools and advisory services.

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